BPO Division
BPO & IT services to financial institutions in Italian market
About BPO Division
Gruppo MutuiOnline’s BPO division provides outsourcing and IT services primarily to the benefit of financial institutions operating in the Italian market, with deep expertise in some reference verticals.
Gruppo MutuiOnline’s BPO division is divided into six distinct business lines based on the type of services provided and the underlying financial product:
- Mortgage BPO : offers remote loan sales and packaging, as well as mortgage underwriting and closing services; it also offers notary support services.
- Real Estate Services BPO : provides real estate appraisal and technical real estate services to financial sector operators as well as NPL management.
- Loans BPO : provides application processing and portfolio management services for salary/pension guaranteed loans, and for business loans to companies, also assisted by a guarantee from the state.
- Insurance BPO: offers management and claim settlement outsourcing services.
- Investment Services BPO : provides entire operational service solutions and technology platforms to investment and asset management firms.
- Leasing and Rental BPO/IT: offers BPO services as well as IT core solutions to leasing and long-term rental companies.
